Student Welfare Unit
The Student Welfare Unit at the School of Physical Mathematical Sciences seeks to:
- Offer a listening ear and assistance to students having academic and/or personal problems.
- Raise awareness of issues affecting student well-being in the school.
- Provide a feedback channel from students to the school and university.
The school takes the welfare of all of its students very seriously. Any students who find that they are not coping well are encouraged to seek help early — especially in their first semester of study at NTU.
The Student Welfare Unit offers help and guidance for a wide variety of issues, including financial difficulties, personal or family difficulties, and academic difficulties (not passing certain core courses, having to take leaves of absence, feelings of being "stuck", how to graduate in a shorter time, delays in graduation, course planning, etc.).
Please email Mika (firstname.lastname@example.org) or Grace (email@example.com) to fix an appointment. For general enquiries, you may also email firstname.lastname@example.org.
Academic Mentoring Scheme
Each incoming undergraduate is assigned an academic mentor—a faculty member in the student's division. Freshmen will get to meet their academic mentor during orientation week. The academic mentor provides a link between the student and the School, and can provide the following help:
- The mentor can provide information about university life: how teaching is done, what is expected in tutorials and examinations, who to seek help from, how to study, how to get the most out of course of study, etc.
- In various matters, the mentor can serve as an intermediary between the student mentee and relevant school or university representatives (e.g., tutors, course coordinators, the Associate Chair of Academic Affairs, etc.).
Students should regard their academic mentors as a resource that is available to help them adapt to university life, provide guidance in academic pursuits, and to gain rapport with the faculty and staff. The Academic Mentoring Scheme complements other student welfare services, including the Student Welfare personnel in the SPMS Chair's office, the Hall Fellows at the Halls of Residence, and the professional counsellors at the Student Wellbeing Centre (SWC).
NOTE: for help involving the academic curriculum (e.g., which courses are needed to graduate), please approach the administrative staff at the Academic Affairs office.
Students can check their StudentLink accounts to find out who their current academic mentors are. Mentors can look up their list of assigned mentees on StaffLink. This information is updated by Teaching Week 1 of each new academic year.
Peer Tutoring and Exam Support
Each division has a student-led peer tutoring program. The peer tutoring sessions are conducted from Week 5 onwards for various divisions; please keep an eye out for the schedule and venue in your email inbox! Students are also encouraged to approach their TAs and lecturers for help; they will be more than happy to clarify the material and provide additional explanations.
Students who are having trouble with classes will be invited to join a special support group, where tutoring group sizes are kept small and the help is more targeted. Such students will receive an email or a phone call to join this group.